Operational Chaos
- Scheduling managed via Excel spreadsheets
- No real-time visibility into status
- Drivers called office for every update
- Manual lookup (10-15 min per inquiry)
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ZB Lines | Third-Party Logistics Company
70%
Fewer Status Calls
40%
Faster Dispatch Time
2x
Shipment Capacity
5+
Tools Replaced
Project Overview
Client
ZB Lines
Industry
Third-Party Logistics (3PL)
Services
Freight, distribution, last-mile
Project Type
Custom platform development
Team & Duration
Core Stack
ZB Lines is a growing third-party logistics (3PL) company providing freight and distribution services across multiple regions. As a modern logistics provider, they needed technology that could match their ambition to scale operations efficiently.
Their goal: replace manual, spreadsheet-based operations with a modern software platform that could help them grow without proportionally increasing administrative headcount.
Operational Chaos
Customer Issues
Scaling Problems
We designed and built a comprehensive logistics management platform with three core components that work together seamlessly.
Admin
(React)
Driver
(Flutter)
Client
(React)
Node.js API Server
MongoDB
Primary data
Redis
Pub/Sub
AWS S3
Documents
↳ Google Maps API Integration
Driver App
Taps “Delivered”
Server
Processes update
Client Portal
Updates instantly
Total time from driver tap to client notification: < 2 seconds. When a driver updates status, the server updates the database and triggers automated email/SMS alerts simultaneously.
Client Books Shipment
Client portal or admin entry. Pickup/delivery details captured. Auto-confirmation email sent.
Dispatch Assigned
Driver assigned (manual/auto). Route optimized. Driver notified via app with turn‑by‑turn navigation.
Picked Up
Driver confirms pickup in app. Client automatically notified. Real‑time tracking begins.
In Transit
GPS tracking updates live. ETA calculated and updated. Client can view on map in the portal.
Delivered
Driver captures signature/photo. Proof of delivery stored. Client notified and invoice sent.
70%
Reduction in status calls
40%
Faster dispatch time
90%
Client self-service
5+
Tools replaced
100%
Digital POD
2x
Shipment capacity
Operational Improvements
Business Impact
"Stellixsoft's team works on our timezone, delivers fast, and handles complex enterprise requirements without hand-holding. They've become an extension of our team. What started as a migration project has evolved into a strategic partnership."
Director of Technology
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